Privacy Policy

Last updated: October 2026

1. Introduction

Flomotion ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and handle information when you use our Service.

Flomotion is operated by Mathe Endre Botond, a sole proprietor based in Japan, who decides how the information described in this policy is used (the "data controller" under data protection law). Our business details are listed on the Notation based on the Act on Specified Commercial Transactions page; the address is disclosed on request. You can reach us at support@flomotion.app or through our contact form at flomotion.app/contact.

2. Information We Collect

We collect the following categories of information:

Account information: When you sign in (Google sign-in or email link), we receive your name, email address, and profile picture from the authentication provider. Authentication itself is handled by Firebase Authentication.
Usage data: We collect information about how you interact with the Service, including features used, actions taken, session duration, and device/browser information.
AI interactions: We collect the content of messages you send to and receive from the AI assistant, including any design context provided.
Design data: Schematics, workspaces, and component definitions you create and save using the Service.
Public profile: Your handle, display name, profile picture, bio, and links. We create a profile with a generated handle when you first sign in.
Published robots: Listings you publish and the media you upload for them (banner photos, videos, and the previews and thumbnails we generate from videos), and the robots you star and the profiles you follow.
Reports: When you report a listing or profile, the report form is hosted by Tally. It receives what you type, the page you reported, and your public handle if you are signed in. It does not receive your email address or account ID unless you type your email into the form.
Billing metadata: If you subscribe to a paid plan, we store a Stripe customer ID, subscription status, plan name, and renewal period. We use this to provision credits and display your subscription state.

Flomotion is a design tool and needs no personal information beyond your sign-in details. Please do not put personal information about yourself or others, such as addresses, phone numbers, or health or financial details, into AI conversations, designs, or listings.

3. Public Content

The robot wall is public. Anyone, including people who are not signed in and search engines, can see:

Your profile: handle, name, picture, bio, links, follower and following counts, your public listings, and the public listings you have starred.
Your public listings: title, description, tags, licence, banner, video, links, the list of items in the project, and the listing it was forked from. Opening those items shows the designs themselves read-only, and other users can fork them into their own accounts, as described in the Terms of Service.

Unlisted listings are visible to anyone with the link but are not shown on the wall or in search, and we ask search engines not to index them. Drafts and listings in review are visible only to you and to Flomotion reviewers. A fork always shows the listing it came from, but never the title or details of a listing that is not public.

Flomotion may create a public profile for a person or company to attribute robots they already published elsewhere, using information they made public themselves. If one is about you, you can claim it by signing in with the email address we set on it, which makes it your profile and moves your existing profile's robots, stars, and follows onto it, or ask us to remove it at support@flomotion.app.

4. Payment Information

We do not collect, store, or process credit card details. All payments are handled by Stripe, our payment processor. When you check out, Stripe collects your card information directly on its own infrastructure and provides us only with a customer reference, plan information, and payment status. Stripe's privacy and security practices are described at stripe.com/privacy.

5. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service.
Process subscriptions, grant credits, and provide customer support.
Improve and develop new features of the Service.
Train and improve machine learning models, including but not limited to custom AI models used within the Service. This may include using AI interaction data as training data.
Monitor usage patterns and diagnose technical issues.
Review individual AI conversations and designs, by staff or automated tools, to find and fix errors and improve the assistant.
Communicate with you about the Service, including emails when a listing you submitted is approved or returned by review.
Review submitted listings and act on reports, including checking a listing's video against the robot it describes.

6. Legal Bases

If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases:

Contract: to provide the Service, your account and subscription, and customer support.
Legitimate interests: to keep the Service secure, diagnose and fix problems (including reviewing AI conversations and designs), improve the Service and the assistant, review listings and reports, and understand how the Service is used. You can object to this processing by contacting us.
Consent: for analytics cookies where required, and when you choose a model that sends your content outside the providers described in Section 9 (such as GLM or an experimental model). You can withdraw consent at any time by switching model or adjusting cookie settings.
Legal obligation: to keep billing records required by tax law.

7. Data Sharing

We do not sell your personal information. We may share data with:

Service providers who assist in operating the Service (e.g. hosting, analytics, payment processing), under data processing agreements.
Stripe for payment processing and subscription management.
AI model providers for the purpose of generating responses to your queries, including when you ask the AI assistant to write a listing's summary, description, and tags from your project.
AI model providers, to help us review usage, diagnose problems, and improve the Service, under the provider's terms for commercial API use.
Tally, which hosts the report form, for reports you choose to send.
Anyone on the internet, for the content you choose to publish, as described in Section 3.
Law enforcement or regulatory authorities where required by law.

8. International Transfers

We are based in Japan, which the European Commission recognises as providing an adequate level of data protection. Our database is hosted in the European Union (Finland). Service providers we rely on, including Google Cloud and Firebase, Anthropic, OpenAI, Google, Stripe and OpenRouter, may process data in the United States; these transfers are covered by the EU-U.S. Data Privacy Framework where the provider is certified, or by the European Commission's Standard Contractual Clauses. If you select GLM, your content is sent to Z.ai in China, which has no adequacy decision; we send it there only because you chose that model, as described in Section 9.

9. AI Models

AI models are listed in the model picker under their original names, and the handling of content sent to them is governed by the respective provider's privacy policy. Some models may be offered free of charge, and some may originate from other jurisdictions, including China. The default Auto setting uses GPT Terra for file management, electronics and circuit simulation, and Gemini Pro for 3D design and motion. GLM, a model developed and hosted by Z.ai in China and reached through OpenRouter, is used only when selected in the picker. Content sent to it is handled under those providers' privacy policies. Organisations subject to export control or data residency requirements should assess this before use.

Models labelled as experimental are anonymised pre-release models whose provider and data handling practices are not disclosed to us. They are opt-in only, may be withdrawn at any time, and are used entirely at the user's own responsibility. Confidential or sensitive material should not be submitted while an experimental model is selected.

10. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Billing records may be retained for longer where required by law (e.g. tax recordkeeping). You may request deletion of your account and associated data by contacting us.

When you unpublish a listing it stops being public. When you delete a listing, its banner, video, and generated previews are deleted, and the listing is no longer shown anywhere, including in the lineage of its forks. We keep an internal record of it for moderation and abuse handling. Forks other users made while your listing was published are theirs and are not deleted with it. Changing your handle does not redirect your old profile or listing URLs.

11. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us.

Please contact us first at support@flomotion.app or through our contact form at flomotion.app/contact, and we will respond as soon as possible. You also have the right to lodge a complaint with a data protection supervisory authority: in the European Economic Area, the authority in the country where you live (listed by the European Data Protection Board at edpb.europa.eu); in the United Kingdom, the Information Commissioner's Office; in Japan, the Personal Information Protection Commission.

12. Cookies and Analytics

We use analytics tools (including Google Analytics) to collect aggregated usage statistics. These tools may use cookies or similar tracking technologies.

13. Security

We implement reasonable technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

14. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Users under the age of majority in their jurisdiction may only use the Service with parental or guardian consent and supervision. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@flomotion.app and we will delete the information and close the account.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service.

16. Contact

For privacy-related questions, contact us at support@flomotion.app.